energyGuard Hub clicks when turning the heating ON or Boost

energyGuard Hub clicks when turning the heating ON or Boost

Hearing the click means the energyGuard Hub is working fine. It means the issue is somewhere else in your heating system. There are a few more things you can try to eliminate some simple issues with the heating system.

Check fuel supply

If you have a gas boiler, check other gas appliances around your home, such as the stove, to see if they're working. If not, then there might be an issue with the gas supply to your home. If you have an oil boiler, check if you have enough oil in the tank.




Gas boiler: Check the Prepay meter

For any homes with a prepayment meter, it's worth checking that it has enough credit for the central heating to work. If not, simply topping it up should get your boiler to ignite.

 

Bleed the radiators

If one of the (or a few) radiators isn't heating up, the most common reason for this is trapped air. If you've just turned the heating back on after the summer, air can become trapped in your radiators, causing them to be warm at the bottom but cold at the top. If this is the case, you may need to bleed your radiators.
Use your radiator key to unscrew the bleed screw a little, just until you hear a hissing sound. Once the hissing dies away and water starts coming from your radiator, be ready to close the bleed screw.


Check the boiler pressure

You might need to adjust the water pressure on your gas boiler (if you have a pressurised, rather than a low-pressure system).
First, find the pressure gauge, usually, it's on the front of your boiler, or on the pipe work near your boiler. If it reads less than 0.5 bar and your heating isn't turning on, use the valve to slowly increase it to between 1 and 1.5 bar, being careful not to go over 1.5 bar.



Reset your boiler

Find the reset button or dial at the front of your boiler. Older boilers may have a pilot light instead of a reset function. If yours does, check if it's on. If not, follow the steps in your boiler manual to relight it.
If you need to reset your boiler more than once, it's safer to have it checked by a registered gas installer.




Heating still not working?
If you're still unsure as to what's causing your radiators not to heat up, the best thing you can do is call a professional heating engineer. Whatever the issue may be, they'll be able to properly diagnose and fix the problem. 

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