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Update payment details and billing details, or see invoices
This page describes how to use the Stripe Payment portal to update the payment or billing details of your subscription. Log in to the Payment Portal The Stripe payment gateway handles payments for energyGuard Hub products and services. Please note ...
energyGuard Hub clicks when turning the heating ON or Boost
Hearing the click means the energyGuard Hub is working fine. It means the issue is somewhere else in your heating system. There are a few more things you can try to eliminate some simple issues with the heating system. Check fuel supply If you have a ...
energyGuard Hub screen is blank or unresponsive
Step 1: Get the safety tool If your screen happens to go black, you can try performing a hard reboot to resolve the issue. A hard reboot involves the removal and reattachment of the front panel. You can use the safety tool in the image below to take ...
energyGuard Hub won't turn the heating on
There are several potential issues that can arise in a heating system, making it challenging to determine the root cause. Problems may arise with the boiler, water pump, motorized valves, radiators, or even the thermostat. Fortunately, there are ...
The app won't connect to the energyGuard Hub
Step 1: Subscribe to 'Savings as a Service' [Skip if you already subscribed] Due to SEAI discontinuing their support for the Hub Controls Ltd, the app functionality, automated energy savings, and continued warranty are now only supported by a Saving ...